Overview
Effective from: 1st December 2025
Welcome to Isabelle’s Blessings. Your privacy matters deeply to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with us. By using our website or placing an order, you agree to the practices described below.
Who We Are
Isabelle’s Blessings is a U.S.-based handmade jewelry business owned and operated by Jacqueline Felton. We design and sell unique, handcrafted jewelry including earrings, necklaces, and bracelets for men and women. Our mission is to share creativity, hope, and beauty through meaningful designs.
This Privacy Policy applies to all interactions through our website, online shop, and communications related to our services.
Information We Collect
We collect personal information to process your orders efficiently and provide a better shopping experience. The information we may collect includes:
- Personal details: your name, shipping and billing address, phone number, and email address
- Order information: items purchased, payment details (processed securely through third-party payment providers), and transaction history
- Account information: if you create an account, your login credentials and preferences
- Technical data: IP address, browser type, operating system, referring website, and browsing behavior through cookies or similar technologies
- Communications: messages or emails you send to us for inquiries, support, or feedback
We only collect information that is necessary to fulfill your order or improve our services.
How We Use Your Information
Your information is used to:
- Process and deliver your orders
- Send order confirmations, shipping updates, and related communication
- Respond to your questions or customer service requests
- Manage your account (if applicable)
- Improve website functionality and product offerings
- Comply with legal obligations
We do not sell, rent, or trade your personal information to any third party.
How We Share Information
We share information only when necessary, such as with:
- Service providers like payment processors (e.g., PayPal, Shopify Payments) and shipping carriers (USPS, FedEx, UPS)
- IT and analytics partners who help operate our website
- Law enforcement when required by law
These parties only receive the data needed to perform their specific services and are required to protect it.
Payment and Security
All online payments are handled through secure third-party payment processors using encryption technology (SSL). Isabelle’s Blessings does not store or have direct access to your full payment details such as credit card numbers.
We take reasonable technical and organizational measures to safeguard your personal information against loss, theft, misuse, and unauthorized access. However, no online transmission can be 100% secure, and we encourage you to take precautions when sharing your data online.
Shipping and Delivery Information
Each order is packaged with care in a protective post office box, wrapped in bubble wrap.
If your order has not arrived by the expected delivery date:
- Please contact your local post office and provide your tracking number for an update.
- If your package appears lost, you can submit a missing mail search via www.usps.com.
It is your responsibility to provide the correct mailing address at the time of purchase. We can only make changes before the order ships.
If an item is returned to us due to an incorrect address, we’ll contact you directly. You’ll be responsible for the cost of reshipping.
For international orders, buyers are responsible for any customs duties, taxes, or import fees. Isabelle’s Blessings is not responsible for delays caused by customs.
Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and analyze website performance. Cookies help us:
- Remember your preferences
- Maintain your shopping cart
- Understand how visitors use our site
You can disable cookies through your browser settings, but some features may not function properly if cookies are turned off.
Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
If you wish to delete your account or request that your personal information be removed, contact us directly at the email below.
Your Rights
Depending on where you live, you may have certain rights regarding your personal data, including:
- The right to access the personal data we hold about you
- The right to correct inaccuracies in your data
- The right to request deletion of your data
- The right to withdraw consent for certain uses
To exercise these rights, contact us at: info@isabellesblessings.com
Links to Other Websites
Our website may include links to third-party websites (such as payment gateways or social media). We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing personal information.
Children’s Privacy
Isabelle’s Blessings does not knowingly collect personal information from children under 13. If we learn that a child has provided personal data, we will delete it immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with the revised date. Your continued use of our website means you accept the updated policy.
Contact Us
If you have any questions about this Privacy Policy, please reach out to us at:
Email: info@isabellesblessings.com
We value your trust and are committed to protecting your privacy every step of the way.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
